Tuesday, August 25, 2015

A Worm in my Apple! Anyone Else Having Ongoing iPhone Network Problems?

Near the end of 2014, I purchased my first iPhone from the Apple Store in Green Hills (Nashville). The man who sold me the phone recommended T-Mobile as having the best-priced service for what I needed, and I left the Apple Store with a T-Mobile-compatible iPhone 6 Plus for a hefty chunk of change.

By the next day I was having issues receiving calls when at home, dropped calls when on the road, and connecting to the internet. For a month or so I felt like a volleyball as T-Mobile would assure me I had a defective phone, and Apple would assure me the problems were with T-Mobile. After going through various trouble shooting and resets, the problem would seem to be fixed for a few days, but soon I would lose the signal at home, or experience increasing dropped calls or not be able to connect to the internet.

After making numerous calls to Apple I got a case agent who would trouble shoot for me, and he finally convinced me the problems were with T-Mobile. I took my phone back to Apple, got a new Sprint-compatible phone, and I went to the nearest Sprint dealership to set up service with them in Dec. 2014. I wish I had saved that rep's name, because he told me if the problems persisted after switching to Sprint, he would upgrade me to a phone with more memory.

The Sprint service was much better than T-Mobile and I have never had trouble receiving or sending calls at home, but frequently when I am away from home, I get network errors. In the suburbs in a 10-mile radius of Nashville, in businesses, on the major roadways, and when off the beaten track, I often cannot send photos or get on the internet or do my virtual business. For nine months I have called Sprint periodically to reset things, and I get my network back for a few weeks.

However, Sprint has been telling me the same things T-Mobile told me: there are no outages or problems on their end and the only reason I have to reset my phone so often is it is a defective iPhone.

When Sprint called Apple last night to connect me, I was told there were no case notes of my previous issues. The supervisor said there was no record of my making numerous calls and no record of my old case manager. Jonathan B, iOS Senior Advisor informed me I could take a screen shot of any network error message and take them to the Apple Store to see if they would replace my phone, but his entire attitude was suspicious and almost hostiles as he reiterated there were no case notes and repeated himself multiple times that it was impossible someone would get two defective iPhones, and that they were getting no complaints like mine from any other customers.

So here's my question:

Are Any Of You Experiencing Similar Connection & Network Problems With Your iPhones?

Am I REALLY the only person out there who has had issues with two iPhones in a row? Let me hear from you, because my Apple Care may be up pretty soon and I need to get this resolved before I have no options. Since I contacted Apple AFTER I had called Sprint and had them reset everything, my phone is working fine now and may not have the same issue for several weeks.

Friday, August 7, 2015

Lowe's for Gutter and Gutter Screen Installation: A Review

Following both a landslide and a flood on my property, I have been trying to get my home repaired. I have interviewed a ton of contractors, decided to work with several and been terribly disappointed by most.

Today I have had a couple of men installing gutter screens and adding gutters to my two bay windows that never had them, trying to get rid of more moisture around the house so it finally has a chance to dry out. I am tired of continually having mold and fungus issues following the Nashville flood.
Lowe's: Never Stop Improving!
I was able to go through Lowe's to get these contractors and have now used Lowes for home improvement several times. I must say, all the repairmen Lowes has sent out have done a GREAT job.

These men arrived on time, did the work professionally, cleaned up, and all payments and scheduling went through Lowe's. If I have a problem, Lowe's backs me up. What could be easier?

The only question I have is that both downspots were placed on the same corner of each bay window rather then the more symmetrical opposite corners. I give today's repair a B+ and not an A simply because of the placement of the downspouts.

I wish I could get all my home repairs done through Lowe's. I highly recommend them for single women who cannot get contractors to show up when they say they will, or do the work properly or even return messages. This makes the 4th or 5th time I have gone through Lowe's for a repair or installation, and Lowe's is the BEST.

I use Lowe's Home Improvement on Charlotte Pike
7034 Charlotte Pike, Nashville, TN
(615) 356-9223

They are certainly more reliable and reputable than the clowns and stalkers Angie's List sent out!

Sunday, August 2, 2015

Why I Removed Myself from Angie's List & Requested a Full Refund

How Angie's List failed abysmally to live up to their hype.

A couple of months ago, I signed up for a 3-year subscription to Angie's List in the hopes of finding repairmen and contractors to help me finish repairs to my house, damaged after the Nashville Flood. I was hoping for a long-term relationship, hence the 3-year enrollment, because the Angie's List ads sounded like this would be a great option for an older single woman.

Make Hiring A Breeze With Our Reviews. Home Improvement Made Easy!

I found the contractors on Angie's list no more reliable or professional and certainly no more reasonable than what I had found calling out of the phone book. However, what made me close my account and ask Angie's List to remove all my information was the disturbing experience I had with One Call Home Team and Angie's List's very minimal assistance in the matter.

After being talked over by a pushy woman on the phone who was trying to talk me into a "good faith estimate" which would not work for me and then being told it would cost $125 to get someone to come out and tell me what needed to be done and give me an estimate, I provided a brief, negative review on Angie's List. The woman I spoke with turned out to be Michelle Hall the wife of the owner of One Call Home Team, and instead of using the review to learn what customers want, she stalked me. No, REALLY, she requested friendship on Facebook, and when I accepted, she stalked and harassed me for several days on Facebook, posting photos of my home which she obtained from some unknown source along with long, vitriolic posts on my profile and two of my business pages. She also sent her ugly tirade to two of my email addresses, neither of which I had given her.


After the 2nd harassing post and 2nd email showed up, I contacted Angie's List to get help with a situation which was escalating as Michelle Hall was getting her friends to make comments on her harassing posts on my business pages. I also wondered how she had gotten my contact info since I never provided her with any and wondered if she obtained it from Angie's List.


I sent Angie's List screen shots of Michelle Hall's personal attacks, and my attempts to report her abuse to Facebook, which was when I discovered Angie's List provides contractors with your contact info, even if you don't use the contractor. I was told they had a team whose job was to assist victims of stalking and harassing, and I was told ANGIE'S LIST HAS HAD THAT PROBLEM BEFORE which is why they now have the team. I asked that somebody from that team reach out to me to help me handle the situation. I never received any advice. All Angie's List said they would do was notify Michelle Hall of One Call Home Team that stalking and harassing were illegal and against Angie's List terms of agreement and that if she did it again, One Call Home Team might lose the privilege of posting on Angie's List.


Because I spent a week trying to work though Angie's List, I felt like I had delayed too long to call the police and report the illegal stalking, harassing, and posting of photos of my private residence which Michelle Hall had by then removed, so Michelle Hall and One Call Home Team got off with a slap on the wrist. I didn't even get an apology from the company for Michelle Hall's harassment or the mental anguish and professional embarrassment it caused me.


I was told Angie's List policy is they will remove someone who is convicted of a crime after Michelle Hall took down all the evidence when Angie's List finally contacted her. Because of Angie's List inability to protect me as a consumer from attacks by one of their contractors who responded irrationally to a poor review and obtained my contact info from Angie's List; and because Angie's List never reached out to me with the advice I requested; and because Angie's List took several days and then only only slapped the wrist of a contractor who abused a consumer in such a public and harassing fashion; I terminated the 3-years agreement and asked that all my contact info be removed from the Angie's List records and that my money be refunded. Angie's List said they would comply.

The bottom line is hiring was certainly not a breeze, home improvement was not made easy and I was harassed and stalked for posting a negative review on Angie's List. I would never recommend Angie's List or One Call Home Team to any consumer who values their privacy or their safety.

Angie's List also opposes religious freedom.

Read more at:

One Call Home Harassment -- When Angie's List Goes Horribly Wrong...

Thursday, July 9, 2015

One Call Home Harassment -- When Angie's List Goes Horribly Wrong...

Angie's List is not living up to expectations. On July 8, I called One Call Home Team via Angie's List. I explained my previous contractor disappeared for 3 1/2 weeks and then showed up wanting to be paid for the incomplete work, so I was looking for a company to finish the job and fix the parts that had not done correctly. I didn't mention that I had discovered he had liens out against him and was not insured or licensed as he had claimed, but I digress....

The woman went on and on about their company's do-it-yourself assessment that involved taking photos and measurements of the area to be repaired, filling out a form with a description, dimensions, etc, . When I tried to explain that I am not a contractor, am not sure what needs to be done to finish the project, and am not in a position to do the self-serve estimate for several reasons, she talked over me, asking me why I couldn't do this and that, and couldn't I estimate the square footage, etc. She was very pushy about the email estimate. 

If she had allowed me, I would have told her that option would not work for me, because I am a 61-year-old, partially-disabled woman with a bad back and no grasp of numbers due to dyscalculia, but she just talked over me.

When a business call came in, not being able to get a word in edgewise, I took the call while the One Call Home Team woman kept talking. I called back when I could, apologized for having to take the other call, explained it was a busy day, and asked if we could cut to the chase of what it would take to have an on-site estimate. My other line started blinking about the time she said it would cost $125 to get an estimate everyone else is doing for free. I said "no thanks," hung up, and posted the following brief review:
"I did not hire this company because having them come out to provide an estimate would have cost $125. No thanks."
Because no work had been done on the house, this short review would not have affected the ratings of their actual service. Plus, I am not the only customer to give One Call Home Team an F-rating, but isn't that what Angie's List was built upon -- that fact customers can provide ratings that reflect their good or bad experiences???

That's When the Harassment Started

On July 9, a person named Michelle Hall requested friendship on Facebook. Since we had 14 friends in common, I accepted her request with no idea who she was. I found out who Michelle Hall was when she began invading my privacy by posting photos of MY HOUSE from 2014 on my Facebook profile with a VERY lengthy and fabricated account of our conversation, accusing me of "boasting" about "running off" my former contractor, being rude, not taking care of my house, and making other disparaging comments about me.

 Stalked Via Facebook & Email  

It didn't stop there. Stalker Michelle, who is the "personal assistant" at One Call Home Team, found my Skin, Health & Beauty business page on Facebook and posted the info and photo there. She uncovered two of my email addresses and sent the same vitriolic message to both accounts. She had already posted the same misinformation and personal attacks on Angie's list in response to my review. Angie's List reviews customer posts, but apparently businesses can say anything about the customers. 

I removed the harassing posts on Facebook and blocked Michelle Hall to stop the public harassment, but another one showed up on my Christian Activities business page on July 10 as seen above. She also invited three of her friends to come like and comment on her post trying to escalate her harassment. I wonder who else Michelle Hall has stalked or if am I her first victim?

On July 11 after finding the Christian Activities post, I reported her posting photos of my home with her harassing, character assassination comments to Facebook, but by then, she had already started removing the evidence.

Publicly Mocked for Needing Home Repair

My house needs some work done following the Nashville Flood and all the runoff from the hills behind me. I didn't have flood insurance, so I just finished getting the inside liveable again and have only recently been able to start repairs to the outside. That's why I called One Call Home Team in the first place. To attempt to turn that sad situation around and belittle a customer who called to get a repair estimate and then publicly accuse them of "not taking care of their house" (which Michelle Hall has never seen because I opted not to pay their rip-off estimate price) is completely uncalled for and unprofessional. It should definitely deter others who might consider calling One Call Home Team because they need home repairs to know the company representative might turn around and mock them publicly for needing the repairs.

Abuse of Angie's List Clients

So far Angie's List is not living up to the hype for providing a service that helps people find the best contractors, because some of their contractors abuse Angie's List. Consumers need to be aware some companies like One Call Home Team will publicly conduct a smear campaign by misrepresenting what you tell them, posting photos from Google maps, real estate and/or gov. records, and fabricating the rest to try to embarrass and intimidate you if you leave a bad review. And I have learned Michelle Hall got some of the contact info she used to harass me with from Angie's List, because when you leave a review, Angie's List adds your contact info to it.

Although Michelle Hall's account is predominantly vitriolic fiction, the fact is, a customer should be able to call a contractor Angie's list recommends, hang up multiple times, and even yell, "Your mother wears Army boots!" without having to suffer the type of vindictive harassment and online stalking I endured from One Call Home Team.

As I stated in my updated review on Angie's List today:

"Michelle Hall has single-handedly turned "One Call Home Team" into "One Call Home Harassment." If you are looking for a vindictive, unprofessional company that will air things publicly on social media not based on the facts in an effort to humiliate, disparage, intimidate and harass you, by all means hire this company."

Updated on July 13, 2015 with info about the Christian Activities post, the Facebook photo review and Angie's List providing customer contact info on all reviews.

Saturday, July 4, 2015

Celebrate Your SKINdependence this July!

The 4th of July is a great day to declare your SKINdependence! Since you can repair and eliminate many of the signs of aging, celebrate your SKINdependence this year with the anti-aging skincare products from the doctors who created Proactiv! 

REVERSE your brown spots, SOOTHE your sensitive skin, UNBLEMISH your breakouts and REDEFINE your wrinkles, lines, and skin texture with our premium skincare products and advanced technology. Email skin_and_health@yahoo.com for more info on achieving healthy skin or Ask me how to save 10 - 60% on our clinical products. 



Saturday, June 27, 2015

Leaders Speak Out on Supreme Court Same-Sex Marriage Ruling | Christian Activities

While most people assumed the liberal-leaning Supreme Court would make the decision to redefine the institution of marriage to accommodate homosexual couples, it is a decision that caused many leaders to voice their dissent.

Several of the opposing Chief Justices felt their circumvented and reinvented the Constitution in making their ruling and some pointed to the history or diverse cutures where for thousands of years, marriage has been between a man and a woman.

Other leaders felt the ruling unconstitutionally took the decision out of the American people's hands and put more power into the courts.

Read more at:  Leaders Speak Out on Supreme Court Same-Sex Marriage Ruling | Christian Activities

Sunday, June 21, 2015

Happy Father's Day 2015

My father and me

 My father would be 105 if he were alive today. Although he has been gone for many year, and I am now a woman of 61, I still miss him very much. If you still have your dad, make peace, make up, and tell him you love him.

Happy Father's Day!

Father's Day Haiku

How everlasting
Are the bonds between fathers
And their little girls.

-- Kathryn Darden

Monday, June 1, 2015

Father's Day Poems

Col. William Allen Darden

For Father's Day, why not give your father the gift of appreciation?

This collection of Father's Day poetry was written in honor of father's everywhere, but most especially, for my own father.

Father's Day Acrostic

Fathers are not appreciated
As much as they should be.
They toil at work and work at home
Hoping to meet out needs,
Each day beings new occasions --
Reasons for appreciation,
Showing thanks for his deeds.

Dad, I wish I could tell you this,
As I sit with m y memories --
You are so very dearly missed.

From: Father's Day Acrostic - a Father's Day Poem

Father's Day Haiku

How everlasting
Are the bonds between fathers
And their little girls.

May 11, 2009

Fathers & Daughters - a Father's Day Haiku Poem 

For Father's Day

For all the times I never told you thank you,
For all the times I ignored what you said,
For all the years I acted so indifferent,
I want to say how much I thank you, Dad.

These are the things I should have often told you,
But usually they were left unsaid;
Now these are words that weigh heavy upon me -
How much I want to say, I love you, Dad.

For all the times you reached and I rebuffed you,
For all the years I scoffed at things you said,
I want to say how much I miss my father,
And how I wish I could tell you now, Dad.


Also see:

Tuesday, May 26, 2015

Groupon Earring "Deal" Looks Like False Advertising

 WARNING! Groupon deals may not always be as good as they seem! 

On May 18 a Groupon ad appeared on a Facebook page I was visiting for a pair of 14K Solid Gold French Lock Hoop Earrings at an extreme discount of about 80% off the normal $200 price making the beautiful earrings shown only $24.95. Wow! $200-something earrings for only $24.95??? I couldn't sign up fast enough so I became a Groupon customer on the spot just to get the earrings.

The earrings were 12mm which I assumed was diameter from the picture where the French lock shown was proportionately smaller than the rest of the earring.

When I received the envelope from Groupon, I thought it was empty. I couldn't feel any lump or bump at all. I tore it open expecting to find nothing and shook the empty package just to make sure... and a tiny pair of earrings fell out, about the size of my pinkie fingernail.

Doll-Sized Earrings

Looking at the tiny earrings in my hand, I couldn't help but think the miniature pair would be more suited for a doll than a human so I tried them on a 14" Moxie Teenz doll. They are a perfect fit!  

Perhaps these earrings do measure 12mm from end to end including the lock, but this is not what was shown in the picture.

I brought the original Groupon photo back up on my computer and took a photograph of one of my earrings suspended right next to the original photos for proportion and comparison. See any difference??? Notice how proportionate the lock mechanism is in the original and how it dominates the tiny, itty-bitty earring I got. Look at the diameter of the earring body in comparison to the lock.

Did they take the original photo under a microscope? I had to wonder how they captured the gleaming curves and thickness of the gold without some kind of lens enhancement, but nothing explains why the two earrings look so different except this. THEY ARE NOT THE SAME EARRINGS.

I would have done better skipping the "reduced value" hype and buying these 14 karat gold hoop earrings from Amazon for $25 or $30.

It appears to be false advertising or bait and switch on the part of Groupon to replace the beautiful $200 earrings advertised in the photo with the tiny pair dominated by the lock mechanism they sold for the "reduced" price of $24.95. The earrings I received were NEVER worth anywhere near $200 as the ad claimed. NOT EVER.

To add insult to injury, I was not able to get the Groupon "Help Wizard" to work to contact Groupon, so I spent 1/2 hour in a chat session with "Jade" who kept telling me to hold on for a couple of minutes while she researched my order. After a wasted 1/2 hour, I got tired of the run around and ended the chat session. I haven't felt this much like a sucker since the Snapple incident!

Groupon, you are going to have to do better than this. Your deal was a rip off and your customer service stinks. Instead of playing with "Banana Bunkers" and selling condoms with holes,  perhaps it is time to focus on quality products and customer service again.