Thursday, June 14, 2012

Update on Eric Roper & Landmark Construction of Nashville

My bathroom still has no wallpaper, no fixtures &  a hand mirror thumb-tacked to the wall - since June 2011

The situation with Eric Roper and Landmark Construction of Nashville, TN, just gets odder and odder.

A couple of weeks ago, I was contacted by a woman whose older parents are pursuing legal action against Eric Roper and Landmark Construction because she says he performed the same kind of sloppy works with the same basic crew (Kenny and Frank) on her parents' house in 2010. I believe her parents suffered water damage during the Nashville flood as I did under my house. In my case it was followed by subsequent massive water damage when my washing machine hose burst in the night a few months later and pumped some 2500 gallons of water into my house.

Like he did with me, Eric reportedly informed this family he was a licensed contractor. As he did with me, he allegedly told this family he would bring the documentation "another day" and never did.

They were reportedly told Kenny, Landmark's guy who botched a dishwasher installation and a tile job for me, had been fired in 2010 for botching their job, which also included a very bad tile job. However, this woman told me that after supposedly firing Kenny, Landmark did not finish the work or provide a refund, so she is working with her parents and a Nashville attorney to bring legal action against Eric Roper and Landmark Construction.


And after Landmark fired Kenny, there he was -- Kenny - the "fired" workman -- doing an equally negligent job on my house and tile a year later!

Talking to this woman's attorney was illuminating. He informed me yet another person had contacted him about Eric Roper of Landmark Construction pulling the same kind of stunt and this third person also plans to bring legal action against Eric Roper through a different attorney, with whom I have also spoken. That makes three people with the same complaints about Eric Roper and Landmark Construction. What are the possibilities there might be others out there that Eric Roper may have defrauded who have not stumbled upon me yet?

Eric Roper has not returned my calls since January; my adjuster says he won't return calls from Farmer's Insurance; and Stan Burchette at Tennessee Consumer Protection says he has not been able to reach Eric Roper or Landmark Construction by phone for several weeks, either.

The Facebook page for Eric Roper no longer mentions Landmark Construction. Now Eric Roper lists DWC Construction of Nashville, where he says he is a supervisor. There's a problem with that. Eric Roper needs supervision - legal supervision. He has left me with an unfinished, poorly done job and taken the money he was paid in advance and stopped working or returning calls. And from what two Nashville attorneys have told me, there are at least two other people who are either currently taking legal action or planning to take legal action against Eric Roper in 2012 for the same thing.

Are we spiteful or malicious in wanting our jobs finished in a professional manner or our money returned? No. We are victims of both natural disasters and an unscrupulous contractor, and we need our homes finished so they are livable. We can't afford to hire other contractors to complete work Eric Roper was already paid in advance to do.

Unfortunately, in my case, the few thousand dollars I might recover would not cover my legal fees, so unless I go to Small Claims or General Sessions, my only other options are reporting Eric Roper to the Department of Consumer Affairs, which I have done, and reporting Eric Roper to the Nashville Better Business Bureau, which I have also done. The Board for Licensing Contractors says Eric Roper is not licensed, contrary to what he tells people, so I will file a complaint there as well

My situation remains unresolved. In my case, Eric Roper took advantage of a single woman with a back disability nearing retirement age who had recently lost her job when the store where she worked closed. He knew I had very limited resources, yet he took advantage of me anyway and refuses to finish the job, return the money or even return my calls. That's just wrong.

Related Posts:

Eric Roper of Landmark Construction in Nashville: PLEASE FINISH THE JOB

Tile Update: Jan. 10, 2012 

Where Is the Landmark Construction (Nashville) Tile Guy?

Tile Update Dec. 23: More Problems with Tile

Decking the Halls and Walls - Landmark Construction Is Finally HERE!

14 comments:

The Chick Factor said...

Kathryn, does your local news station have a "troubleshooters" team? The San Antonio stations regularly track down businesses and individuals who commit fraud against their customers and often the DA gets involved...

Kathryn Darden said...

Thank you for posting a comment. I am not sure about any troubleshooters. I have not had a working TV since the analogue to digital conversion which did not work for me. I may have to call the local stations and find out. I have been trying to work through various agencies, but slowly they all seem to be leading to dead ends, so ! may try calling the various stations and asking. Thanks again!

uofatexas said...

Hi Kathryn - Did they ever end up finishing the work?? I am having a similar issue...

Kathryn Darden said...

No. They just stopped answering the phone. At least one other person in the Nashville area has filed legal action against Landmark and Eric Roper. From talking to 2 attorneys, I have heard of 2 other people who have had similar experiences. I know Eric has lawyered up and gone to work for another construction company. I suggest you file a report with the state office of consumer affairs, the contractors licensing board and the BBB. Eric Roper sure left me with no way to get my job finished since he took all the money I had allocated for the job and then simply stopped answering his phones.

uofatexas said...

Can you please give me the name of the attorney that is currently working on this case?

uofatexas said...

This is very disappointing. Seems like there are a number of people in the same situation. Do you know the attorneys name that is currently working in a case against him. I would like to contact that person. Thank you.

Kathryn Darden said...

If you will provide an email address, I will send you some info.

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Kathryn Darden said...

Sorry, I prefer not to post my email here. Best wishes.

uofatexas said...

Could you please tell me your email address? I do not want my information public. Thank you.

Kathryn Darden said...

I have already responded to this. I do not wish to make my email public. If you want further information, you may chose to leave your contact info since you are the one requesting more info. If not, then please do not continue to ask me to post my email.