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Showing posts with the label Lowe's

Whirlpool Fails Again

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Right before the Nashville flood my water heater went out and was still under warranty but Whirlpool would not replace it, so I went without hot water for a YEAR! It was a short in the thermostat system and the heater just would not heat. I boiled water like a frontier woman for a little over a year, because I knew Whirlpool was supposed to replace a defective heater that was still under warranty, and I didn't have the money to buy a new water heater after all my flood losses.  Finally, after a year, Lowes was able to get Whirlpool to do the right thing. Well, that relatively new hot water heater is now spewing 2 gallons of hot water everywhere every couple of days although I keep releasing all the pressure at the pressure valve which I do every year anyway. Once again Whirlpool does not want to replace it although Lowes says that much water every other day indicates a defective heater, and once again I have turned to Lowe's to help me get results. So far I...

Home Depot Price Checker Can't Be Bothered to Check a Price, Calls Customer "Liar"

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Home Depot offers customers the opportunity to write a public review of their recent experience and then after the customer takes the time to write the review, follows up to say they are "not quite ready to display store reviews." Since Home Depot #0722 won't display my store review from last week, I will do it for them. This experience is another reason I prefer and recommend Lowe's : Your opinion is very important to us and the Home Depot community. Thank you for taking time to provide feedback about your experience in our #0722 Nashville store. We are not quite ready to display store reviews on homedepot.com , however, we are working to build this functionality which will be ready soon. Once the new functionality is available, we will proudly display your feedback on the #0722 Nashville store page. In the meantime, we will share your review with the Store Operations Team. Thanks again! Extremely...

Lowe's for Gutter and Gutter Screen Installation: A Review

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Following both a landslide and a flood on my property, I have been trying to get my home repaired. I have interviewed a ton of contractors, decided to work with several and been terribly disappointed by most. Today I have had a couple of men installing gutter screens and adding gutters to my two bay windows that never had them, trying to get rid of more moisture around the house so it finally has a chance to dry out. I am tired of continually having mold and fungus issues following the Nashville flood. Lowe's: Never Stop Improving! I was able to go through Lowe's to get these contractors and have now used Lowes for home improvement several times. I must say, all the repairmen Lowes has sent out have done a GREAT job. These men arrived on time, did the work professionally, cleaned up, and all payments and scheduling went through Lowe's. If I have a problem, Lowe's backs me up. What could be easier? The only question I have is that both downspots were pla...